Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jordann Gudmundson

Jordann Gudmundson

November 26, 2025

5  out of  5
rating by Jordann Gudmundson
"Helped me so much and was so sweet."
We responded:
"Jordann, thank you so much for your kind words! We’re happy to hear you had a great experience, and I’m glad Ferney was able to take such good care of you. He truly enjoys helping our customers understand their options and feel confident about their coverage. We appreciate you trusting us with your life insurance needs! Mattie Taylor and your State Farm Team "
Profile photo of Jesus Miranda

Jesus Miranda

November 20, 2025

5  out of  5
rating by Jesus Miranda
"Excellent"
We responded:
"Jesus, Thank you so much for taking the time to let us know that we were able to help you get a great price!! We are always looking for ways to help our customers with all their auto, home, and life insurance needs. We are honored you chose to do business with us. Thanks again, Mattie Taylor and your State Farm Team "
Profile photo of Jeff Williams

Jeff Williams

November 14, 2025

5  out of  5
rating by Jeff Williams
"Jimmy is great to work with, polite and professional. I’m very happy with my new policy. Thank you!"
We responded:
"Jeff, thank you for the wonderful review! We’re so glad to hear that Jimmy took great care of you and that you’re happy with your new policy. We truly appreciate you being part of our State Farm family and we’re always here to help whenever you need us. Mattie Taylor and your State Farm Team!"
Profile photo of Jennifer Zuchelli

Jennifer Zuchelli

November 13, 2025

5  out of  5
rating by Jennifer Zuchelli
"I had a great experience working with Jimmy at my State Farm. He helped me add a vehicle to my current policy and made the process quick and stress free. On top of that, he was able to save me a few bucks, which I really appreciated! Excellent customer service, I highly recommend Jimmy for any insurance needs."
We responded:
"Jennifer, thank you so much for sharing your experience! We’re glad to hear Jimmy made adding your vehicle quick and stress-free — he’s great at walking customers through the details and helping them find the right fit for their coverage. We truly appreciate your recommendation and are always here if you need anything in the future! — Mattie Taylor, State Farm Insurance Agent"
Profile photo of marge Johnson

marge Johnson

November 11, 2025

5  out of  5
rating by marge Johnson
"Jimmy was great! Explained everything to me, understood my needs for my plan. Pleasant to work with. I highly recommend this agency."
We responded:
"Marge, thank you so much for your review! We’re thrilled to hear that Jimmy took great care of you. He’s wonderful at explaining coverage and making sure each plan truly fits our customers’ needs. We appreciate your trust and your recommendation — we’re always here if you need anything! — Mattie Taylor, State Farm Insurance Agent"
Profile photo of Jeana Christian

Jeana Christian

October 31, 2025

5  out of  5
rating by Jeana Christian
"Jimmy was great at explaining everything!"
We responded:
"Jeana, Thank you so much for sharing your experience! We’re thrilled to hear that Jimmy took the time to explain everything clearly. Our goal is always to make insurance simple and easy to understand, and it’s wonderful to know Jimmy delivered that experience. We appreciate you choosing our team at Mattie Taylor State Farm to help protect what matters most to you! Thanks again, Mattie Taylor and your State Farm Team"
Profile photo of Chuck Doria

Chuck Doria

October 16, 2025

5  out of  5
rating by Chuck Doria
"Professional, experienced and a pleasure to deal with."
We responded:
"Chuck, thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes pride in making insurance simple and personal, and it’s wonderful to hear that came through. We’re grateful to have earned your trust and look forward to continuing to serve your insurance needs here in Phoenix. Mattie Taylor and your State Farm Team"
Profile photo of Rosalie Blakley

Rosalie Blakley

October 14, 2025

5  out of  5
rating by Rosalie Blakley
"I spent several days researching and waffling about my auto coverage and rates because I'm adding a car. Christina was great. She helped me work through the right coverages for my unique situation. I had a phone problem where she could only text, not call. Christina stayed with it and got me set up with what I really need at rate I can afford."
We responded:
"Rosalie, Thank you so much for sharing your experience! We’re thrilled Cristina could help you find the right auto coverage and walk through all the options until it fit your needs and budget. Even with that phone issue, she stayed dedicated — that’s the level of care our team strives for every day. We appreciate you choosing our Phoenix agency and trusting us to help protect your new car on the road ahead! Mattie Taylor and your State Farm Team"
Profile photo of Leann Alvarez

Leann Alvarez

October 10, 2025

5  out of  5
rating by Leann Alvarez
"I've been with state farm for a while, and when I first started with state farm. I had some hardship going on in my personal life.Renee from maddie taylor's office really helped me through that.Believe it or notJust being my counselor and financially helping me through some situations get me to where it was still covered. There's no insurance company everywhere.That would do that and take her personal time to listen to me.For probably over a half an hour, I was crying.I was in a really bad time and I'll never forget that you will always be in my heart Renee. All the employee's with state farm . The employees that are no longer with you guys still helped me out a lot too.. i want to do a shout out to mike.That helped me when I had an incident done on my car.That wasn't my fault, and I fought it for a year and I won because of state farm.Having my back. And definitely a shout out toFerney. I really feel your compassion.I feel your empathy in the time that I really need it.When I was buying my first house and you really told me the truth and you walked me through it on everything.I needed, and the other company did not.And you won that for me, because I didn't want to leave state farm.I will be ever grateful for state farm.And I will stay with you guys till the day.I dieI will never leave just lower your rates.A little bit more... 😂🤣 I shout out to state farm maddie.Taylor's officeThe best best best best best best place ever.For insurance.. thank you LeAnn Alvarez"
We responded:
"LeAnn, your message truly touched our hearts — thank you for taking the time to share this. We’re so grateful for your trust over the years and your kind words about Renee, Mike, and Ferney. They genuinely care about every person they help, and it means the world to know their compassion made a difference during challenging times. We’re honored to have you as part of our State Farm family and appreciate your continued loyalty. 💛 Mattie Taylor and your State Farm Team"
Profile photo of Collective Goddess

Collective Goddess

October 9, 2025

5  out of  5
rating by Collective Goddess
"Ferney was kind and had great customer service. The rate were a little higher than what I’m used to coming from the Midwest but Ferney did the best and went out his way to help me save."
We responded:
"Thank you so much for choosing us at the Mattie Taylor Agency to take care of all your insurance needs. We are happy to hear your experience with Ferney was good. We love helping our customers save and of course be happy! 😊 Mattie Taylor and your State Farm Team"
Profile photo of Jason Dumire

Jason Dumire

September 10, 2025

5  out of  5
rating by Jason Dumire
"Ferney has always been very helpful! I appreciate his attention to detail and follow through."
We responded:
"Jason, We are so happy Ferney was able to help you out! It is always our goal to be here for our customers making their experience a good one! We appreciate your business and we thank you for choosing the Mattie Taylor State Farm Agency! "
Profile photo of Yolanda Cobos

Yolanda Cobos

September 9, 2025

5  out of  5
rating by Yolanda Cobos
"Muy profesionales siempre responden mis llamadas y dudas"
We responded:
"Yolanda, gracias por sus amables palabras! Nuestra oficina esta aqui para todos tus necesidades de seguro de auto, casa y vida. Te agradecemos! Mattie Taylor State Farm "
Profile photo of Chetan Sapkal

Chetan Sapkal

September 5, 2025

5  out of  5
rating by Chetan Sapkal
"Micheal was amazing. I thank him for providing me the best solution. It's my first car and insurance experience and I am pretty sure I contacted a right person. He went an extra mile to help me get my car insurance, even after working hours bcz I needed it the same day to begin. I would always recommend calling Michael (Mike) on state farm for delightful service. Wishing the best to the team!"
We responded:
"Chetan, thank you for sharing your first insurance experience with us! We’re so glad Michael was able to go the extra mile and make sure you were taken care of right away. Starting out with your first car is a big step, and we’re honored you chose our team to help. We appreciate your kind words and recommendation, and we look forward to being here for you in the future! Mattie Taylor and your State Farm Team"
Profile photo of Kimber 2303

Kimber 2303

September 5, 2025

5  out of  5
rating by Kimber 2303
"I had been searching for new auto/home coverage. One of the agents Michael reached out to me and had already had the quote prepared. The quote was actually much lower for both coverages. I stopped into the office and within 10-15mins I had new insurance and was on my way. The ease this was all done was absolutely the best part. Michael was friendly and very helpful, I felt like I was just hanging out with a buddy!"
We responded:
"Kimber, thank you for the kind words! We’re so glad Michael made the process quick, easy, and welcoming for you. Our goal is to take the stress out of insurance and make sure you feel comfortable every step of the way. We love being part of this community and building real relationships with our customers, so it means a lot to know you felt right at home in our office. We look forward to being here whenever you need us! Mattie Taylor and your State Farm Team "
Profile photo of Julianna Kinkade

Julianna Kinkade

September 5, 2025

5  out of  5
rating by Julianna Kinkade
"I was referred to Mike Scaglione from a friend. I am so glad I called him! I was able to get a much better rate with much better coverage for auto and homeowners. Very professional, patient and knowledgeable. Very happy with my choice for insurance providers. Highly recommend!"
We responded:
"Julianna, thank you so much for sharing your experience! We’re glad Mike was able to help you find the right coverage for both your auto and home at a rate that works for you. Our team takes pride in being patient and thorough so you can feel confident in your protection. We truly appreciate your recommendation and look forward to being here whenever you need us! Mattie Taylor and your State Farm Team"
Profile photo of alexis kahn

alexis kahn

September 4, 2025

5  out of  5
rating by alexis kahn
"I really needed help and didn't think there were any options left, but I reached out anyway and Mattie's office responded immediately and offered solutions that were precisely what I needed. I put my trust in them and they showed up!"
We responded:
"Alexis thank you so much for putting your trust in us. It is an honor to serve you and look for the options available to you that help you in a time of need. Please reach out to us 24/7 by calling the office with any questions or concerns. We appreciate your business, Mattie Taylor State Farm Agent"
Profile photo of Charlie Wilson

Charlie Wilson

September 4, 2025

5  out of  5
rating by Charlie Wilson
"I love having the ability to speak to a real person and they are always kind and helpful! Cristina was responsive and made adding/changing my insurance plan painless."
We responded:
"Charlie, thank you for sharing this! We know how important it is to talk to a real person when making changes, and I’m glad Cristina made the process simple and stress-free for you. We appreciate the chance to be your local Phoenix team and look forward to helping whenever you need us! Mattie Taylor and your State Farm Team"
Profile photo of Bruce Greenberg

Bruce Greenberg

September 1, 2025

5  out of  5
rating by Bruce Greenberg
"Talked to Ms. Mattie Taylor about my current insurance of home and auto by phone. She was very attentive and descriptive of my coverage's on everything!! She cared about making sure I was taken care of!! We spoke for quite a while and it was great!! Thanks Ms. Taylor, I appreciate you!!"
We responded:
"Bruce, Thank you so much for the kind words! I’m glad we had the chance to go over your home and auto coverage together and make sure everything was clear. Taking the time to help our customers feel confident in their protection is always a priority. I truly appreciate you as part of our State Farm family! Mattie Taylor State Farm Agent"
Profile photo of Carlos Perez

Carlos Perez

August 29, 2025

5  out of  5
rating by Carlos Perez
"Christina was super helpful throughout my whole process, she gave me a great quote was super responsive and answered all of my questions. I highly recommend her if you need great auto insurance for a great price. Thank you Christina for all of your help. 💯🤘"
We responded:
"Carlos, Thanks so much for sharing your experience! We’re happy to hear Cristina took such great care of you with quick answers and a solid auto quote. She’ll love hearing this! And remember, our team is also here to help with home, renters, or life insurance whenever you need it. Mattie Taylor and your State Farm Team"
Profile photo of Kristin Beckstead

Kristin Beckstead

August 28, 2025

5  out of  5
rating by Kristin Beckstead
"I am a happy new customer. I called with a lot of questions. Mike was extremely helpful, made suggestions that saved me a lot of money, and follow through was exemplary!"
We responded:
"Kristin, Thank you so much for your kind words and for trusting our office with your insurance needs! We’re thrilled to hear that Mike was able to answer all your questions, provide helpful suggestions, and save you money along the way. Our goal is always to make insurance clear and easy while making sure you feel confident in your coverage. We’re grateful to have you as part of our State Farm family here in Phoenix and look forward to being here for you whenever you need us. Mattie Taylor and your State Farm Team"
Profile photo of Cindy Bernsten

Cindy Bernsten

August 22, 2025

5  out of  5
rating by Cindy Bernsten
"Been with State Farm for years. Mattie and her team are always going the extra mile to make sure my family has affordable coverage."
We responded:
"Cindy, Thank you for your loyalty and for sharing such kind words! We love hearing that you’ve felt supported by our team over the years. Making sure families like yours have the right protection at a price that fits is always our priority. We appreciate the trust you place in us and look forward to being here whenever you need us. —Mattie Taylor State Farm Agency"
Profile photo of Verito A

Verito A

August 21, 2025

5  out of  5
rating by Verito A
"Always so helpful! Been with them for a few years and never had any issues! Great service !"
We responded:
"Verito, Thank you so much for your kind words and for trusting our office over the years! 🌟 We’re grateful to hear you’ve always had a smooth experience with our team. Providing helpful, friendly service you can count on is exactly what we strive for every day. We look forward to being here for all your insurance needs—auto, home, life, or more—for many years to come! —Mattie Taylor State Farm Agency"
Profile photo of Jen Sjoquist

Jen Sjoquist

August 20, 2025

5  out of  5
rating by Jen Sjoquist
"Rene was absolutely fantastic. She was the ultimate professional, got everything done so quick! Quicker than anything that I have experienced in dealing with moving my mom over the last month. She definitely knows her job and I would recommend this State Farm and Renee to anybody!"
We responded:
"Jen, thank you so much for sharing this! We’re thrilled to hear Renee was able to make the process smooth and quick for you. She takes great pride in providing professional, efficient service, and it’s wonderful to know it made such a positive difference during your mom’s transition. We truly appreciate your recommendation and are grateful you chose our Mattie Taylor State Farm Agency to help with your insurance needs."
Profile photo of Jimmy P (Jimmyjambo)

Jimmy P (Jimmyjambo)

August 19, 2025

1  out of  5
rating by Jimmy P (Jimmyjambo)
"I think this office isn’t well organized. I found several issues on my policy, along with errors they blamed on their computer system. I would highly consider shopping their rates."
We responded:
"Jimmy, thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it caused. Accuracy and clear communication are very important to us, and we take your concerns seriously. Our team would appreciate the opportunity to review your policy together, correct any errors, and make sure everything is set up the way it should be. Please reach out to our office directly—we want to make this right for you. Mattie Taylor and your State Farm Team"
Profile photo of Nancy George

Nancy George

August 19, 2025

5  out of  5
rating by Nancy George
"Agent was very helpful and very easy to talk with. Very patient with me. Saving me $450 per year"
We responded:
"Nancy, thank you for sharing your experience! We’re so glad to hear our office made everything easy to understand and that you’re saving $450 a year—that’s a big win! Our team is always here to answer questions and help you feel confident about your coverage. Welcome to our State Farm family! Mattie Taylor and your State Farm Team"