State Farm® Insurance Agent Mattie Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Lewis
May 7, 2025
1
out of
5
rating by Brian Lewis
"This firm just won't stop calling me. Literally 4-5 times a week. Don't call them asking for a quote because you will never hear the end of it and will be harassed. Its Tina Fernandez specifically-"
We responded:
"Brian, it is never our intention to harass anyone. We get excited to share with prospects when there is a change in our rating system that may benefit them with their insurance rates. Tina is no longer working in our agency so it was not her that called. Your concerns are important to us so we will remove your name from our marketing list so as not to bother you any longer. Just know that if you are ever interested in seeing if we can help with your auto and home insurance in the future we will always welcome you to call us back. Thank you, Mattie Taylor and your State Farm Team"
Hank Gates
May 4, 2025
5
out of
5
rating by Hank Gates
"I spoke to Mr. Ferney Agudelo regarding my complaint. I had concerns regarding my checking account was charged twice in the same month on three different months. That created problems with balancing the monies in my checking account. He examined the bank statements I presented and determined I was correct and assured me that would not occur again. He was professional and courteous and I was very pleased with the service I received.."
We responded:
"Hank, we are so happy that Ferney could help you resolve your concern. It is our goal to always do our best to work with our customers to help offer them the best experience when it comes to all their auto, home, life, health or billing needs. Thank you for trusting us to serve you. We appreciate your business. Mattie Taylor and your State Farm Team"
William Mathews
May 2, 2025
5
out of
5
rating by William Mathews
"I had compared other insurance and Mattie's group was able to save me $ on both car and home. Service was great and professional. Glad I switched"
We responded:
"William, we are honored you have chosen to do business with the Mattie Taylor State Farm Agency. Our team is dedicated to doing our best to make sure all your auto, home, life and health insurance needs are being taken care of. We look forward serving you for years to come. Thanks again, Mattie Taylor and your State Farm Team"
Dawn Omoran
April 30, 2025
5
out of
5
rating by Dawn Omoran
"Michael was amazing and got us a great deal on our cars, house and Business. I would record calling and getting a quote"
We responded:
"Dawn, We appreciate your kind words about Michael and our team at the Mattie Taylor State Farm Agency. We love helping our customers when it comes to all their auto, home life and health insurance needs. We are here for you and happy to serve! Thanks for choosing to do business with us. Thank you, Mattie Taylor and your State Farm Team"
Akhil G
April 30, 2025
5
out of
5
rating by Akhil G
"Had a wonderful experience with Mike. He was so patient and kind through out the process. Fantastic experience and Highly recommended. I will also refer my friends and relatives."
We responded:
"Akhil, It is an honor to serve you and all our customers. Mike is one of our many dedicated team members that take pride in helping our customers with their auto, home, life and health insurance needs. We appreciate you choosing to do business with us. We love referrals and will do our best to be here for your friends and family as well. Thank you, Mattie Taylor and your State Farm Team"
Brandon Davis
April 29, 2025
5
out of
5
rating by Brandon Davis
"Christina was very nice and a great help"
We responded:
"Brandon, Thank you so much! Here at Mattie Taylor State Farm Agency we prioritize customer service! I am proud of all my team and Cristina is no exception. We want to be the ones you come to for all your auto, home, life and health needs. Thank you for choosing to do business with us. We appreciate you! Mattie Taylor and your State Farm Team"
Donna Lopez
April 29, 2025
5
out of
5
rating by Donna Lopez
"Staff is always very helpful. They stay on the phone until everything is need is fixed."
We responded:
"Donna, Thank you so much for taking the time to let us know how we are doing. At the Mattie Taylor State Farm Agency we pride ourselves on offering the best service when it comes to all your auto, home, life and health insurance needs. Thank you for choosing to do business with us! We appreciate you! Mattie Taylor and your State Farm Team"
Kelli Teskey
April 24, 2025
5
out of
5
rating by Kelli Teskey
"After my rates kept climbing I decided to check out other insurance companies. Michael did a great job of helping me compare State Farm cost to my current policy with Progressive and also helped me purchase my auto insurance policy. So far has been a great experience and recommend to any in search of a new insurance company."
We responded:
"Kelli, Thank you for taking the time to let us know about your experience with the Mattie Taylor State Farm Agency. We are honored you have chosen to do business with us. We pride ourselves in helping our customers with all their auto, home, life and health insurance needs. Michael and the rest of the team are here for you, and we look forward to serving you for years to come. Thanks again, Mattie Taylor and your State Farm Team!"
cynthia serna
April 23, 2025
5
out of
5
rating by cynthia serna
"I have been working with Cristina the last couple of days and she is AMAZING! She has been extremely helpful and her response time is top tier! She helped me with adding an auto to our current policy. We had an issue with the MVD the next day and she made they changes they were requesting right then and there. Couldn't be happier with making a switch over to Statefarm!"
We responded:
"Cynthia, we are honored that you have shared your great experience with Cristina and the Mattie Taylor State Farm Agency. It is our goal to make customer service our top priority always. We want to be your one stop for all your auto, home, life or health insurance needs. We know you have a choice of who you do business with and we thank you for choosing us!! Thanks again, Mattie Taylor and your State Farm Team"
Michelle P
April 18, 2025
5
out of
5
rating by Michelle P
"I called my insurance agent’s office to add my trust to their paperwork and Cristina was friendly, informative and helpful. She let me know if that I needed the EXACT name of the trust in order to add it to my file. Thanks, Cristina for your help!"
We responded:
"Michelle, We are so happy you are part of the Mattie State Farm Agency. My team and I strive daily to offer top notch customer service. Thank you for trusting us with your insurance. Mattie Taylor and your State Farm Team "
Rosie Vernon
April 17, 2025
5
out of
5
rating by Rosie Vernon
"Mattie and her team are excellent to work with for your insurance needs. Everyone is polite and very helpful."
We responded:
"Thank you Rosie. We are honored to be your State Farm agency. Our goal is to offer our customers the best possible service. We appreciate your business. Mattie Taylor and your State Farm Team"
Annapurna Reddy
April 17, 2025
5
out of
5
rating by Annapurna Reddy
"She was very good with the policies. Helped me in getting quotes for renter’s insurance. She answered all my questions patiently."
We responded:
"Annapurna, thank you for the kind words. We are honored you choose to do business with Mattie Taylor State Farm Agency. It is our desire that we help our customers with all their auto, home, life and health insurance needs. We are here for you 24/7 for any questions or concerns you may have. We appreicate your business! Thanks again, Mattie Taylor and your State Farm Team"
Sandy Fox
April 16, 2025
5
out of
5
rating by Sandy Fox
"I am so happy to be a part of the State Farm family. I was referred to Mike by my daughter who has recently switched to State Farm as well. She was so happy with the service so I followed suit. Mike was very patient with me and all of my hundreds of questions. Mike is very knowledgeable personable and patient. I look forward to many years with y’all and your great rates."
We responded:
"Sandy, First of all a big thank you to your daughter for trusting us enough to refer you to the Mattie Taylor State Farm Agency. We are honored to have your family choose to do business with us. Our goal is to do our best to present our customers with as much information as we can regarding their auto, home, life and health insurance. We look forward to serving you for years as well. Thank you, Mattie Taylor and your State Farm Team"
mike ball
April 12, 2025
5
out of
5
rating by mike ball
"With my previous insurance I decided after every 6 months my bill went up $100 each time. I started to shop around. Visited State Farm and got agent Mike Scaglione. I am paying $150 less and I was able to bundle my home in the insurance plan. Great plan from a very good agent. Thank you Mike."
We responded:
"Mike, we are honored you have chosen to do business with us at the Mattie Taylor State Farm Agency. It is our goal to provide all our customers with the best possible service when it comes to all your auto, home, life and health insurance needs. We appreciate your business. Thank you, Mattie Taylor and your State Farm Team "
Nancy Thompson
April 11, 2025
5
out of
5
rating by Nancy Thompson
"I wantto thank Fern who has helped me getting auto and homeowner poliys. He is very helpful and kind to an old lady and has helped me with several problems. THANK YOU FERN."
We responded:
"Nancy, Thank you so much for your kind words. At the Mattie Taylor Insurance agency we pride ourselves on great customer service! We know you have a choice and we appreciate you trusting us with all your auto, home, life and health insurance needs. Thanks again, Mattie Taylor and your State Farm Team"
Tara Powers
April 4, 2025
5
out of
5
rating by Tara Powers
"They have always been very helpful and quick to communicate."
We responded:
"Tara, we are honored by your kind words. At the Mattie Taylor State Farm office we strive to make taking care of our customers a priority. Thank you for allowing us to take care of your insurance needs, and thank you for choosing to do business with us! Mattie Taylor and your State Farm Team "
Nancy Mitts
April 3, 2025
5
out of
5
rating by Nancy Mitts
"I want to thank Mattie for helping us out with a kinda complicated issue. She was very determined to figure out our 2 issues. Mattie thank you so much for going above and beyond. And we are extremely happy for all she did and are working on. And Ferney helped working on new policy for the family house. He was very helpful and knowledgeable. I appreciate you Ferney and it was a pleasure to finally meet you. You are very friendly, caring and I can tell you really enjoy your job and helping and educating your clients . Keep up the awesome work! Thank you, Nancy and David M.😊"
We responded:
"Nancy we are honored you have chosen to do business with the Mattie Taylor State Farm Agency. Our goal is to always provide the best customer service when it comes to all your auto, home, life and health insurance needs. Thank you for taking the time to meet with us. We appreciate your business. Mattie Taylor and your State Farm Team "
connie sands
March 27, 2025
5
out of
5
rating by connie sands
"Mattie Taylor, our State Farm agent, is simply amazing! She spent all the time we needed to get us an extraordinary policy. Mattie guided us to look at our needs closely, and provided great advice for the exact coverage. Insurance is not typically a fun subject, but Mattie made it an informative; easy, and very productive event. Thank you Mattie! You are a rock star!"
We responded:
"Connie, it was absolutely my pleasure to be able to meet with you and discuss your insurance policies. It is our agency goal to help people understand their auto, home, life and health insurance policies better. We are honored that you chose to do business with the Mattie Taylor State Farm Agency!! Thank you for the business and thank you trusting us. Mattie Taylor and your State Farm Team!"
Jessica Hernandez
March 27, 2025
5
out of
5
rating by Jessica Hernandez
"Every interaction is so great. The team is personable and respectful plus they take their time answering all questions. I really appreciate you!"
We responded:
"Jessica, Thank you so much for your kind words. We are honored to serve you and help with all your auto, home, life and health insurance needs. It is our goal to offer the best customer service out there! We know you have a choice and we thank you for choosing to do business with us! We are here for you 24/7 Thank you again, Mattie Taylor and your State Farm Team"
Selyna Enriquez
March 10, 2025
5
out of
5
rating by Selyna Enriquez
"My experience with my agent Was so fast and very easy to communicate with. I recommend State Farm to everybody That wants to save to have that full coverage. Very happy and satisfied with the service provided"
We responded:
"Selyna, welcome to the Mattie Taylor State Farm office! We are so honored you chose to do business with us. Our office makes it a priority to make sure we help our customers with all their auto, home, life and health insurance. Thank you for your kind words, we appreciate you. Mattie Taylor and your State Farm Team!"
virginia Panepinto
February 28, 2025
5
out of
5
rating by virginia Panepinto
"Exceptional! I was assisted by Ferney, who was an absolute gem, at the Mattie Taylor Agency. He took the time to listen to my needs and concerns, and made the transition so smooth and helped me understand my policies. Thank you guys for being awesome and we can’t wait to work more with this team!"
We responded:
"Hi Virginia, Thank you so much for the kind words!! We are honored you have chosen to do business with the Mattie Taylor Insurance Agency. We take great pride in helping all our customers understand their auto, home, life and health insurance policies and needs. We are looking forward to servicing your policies and helping with all your insurance needs. Welcome to the State Farm family and Mattie Taylor office specifically. "
Tanya Seeley
February 20, 2025
5
out of
5
rating by Tanya Seeley
"I have had an outstanding experience at Mattie Taylor’s State Farm Agency in Phoenix Arizona. Ferney went above and beyond to assist me with setting our family up with a new policy for both home and auto insurance, providing prompt and clear communication every step of the way. His professionalism and dedication to customer satisfaction truly stood out. I highly recommend Mattie Taylor’s Agency for anyone seeking reliable and top-notch insurance services."
We responded:
"Tanya, we are so honored you have chosen to do business with the Mattie Taylor State Farm Agency. We strive to offer consistent and quality customer service and have the most amazing team who is willing to help with all your insurance needs. Thank you again and we look forward to serving you and your family with all your auto, home, life or health insurance now and in the future! Mattie Taylor State Farm Agent"
Robert Ramirez
February 3, 2025
5
out of
5
rating by Robert Ramirez
"They helped me alot, an outstanding job I recommend them 100%"
We responded:
"Robert, we thank you so much for choosing to do business with the Mattie Taylor Insurance Agency. It is an honor to serve you for all your auto, home, life and health insurance needs. We are here for you 24/7 "
Giovani Flores
January 21, 2025
5
out of
5
rating by Giovani Flores
"Excellent service. Love working with them. Great customer service."
We responded:
"Giovani, Thank you for the kind words! We are honored to serve our customers and want to be here for all your insurance needs. Thank you for choosing to do business with the Mattie Taylor State Farm office we appreciate you! Mattie Taylor and your State Farm Team "
Robert Chung
January 20, 2025
5
out of
5
rating by Robert Chung
"Any time I have a question or need something they make it happen"
We responded:
"Robert we are honored you have chosen to do business with us. It is our goal at the Mattie Taylor State Farm agency to help you with all your auto, home, life or health insurance needs. We know you have a choice and we appreciate you choosing to do business with us! Thanks again, Mattie Taylor and your State Farm team "